[Resolved] BSNL Ghaziabad — POOR CONNECTIVITY AND POOR SPEED OF BROAD CONNECTION.

[Resolved] BSNL Ghaziabad — POOR CONNECTIVITY AND POOR SPEED OF BROAD CONNECTION.

K KAUSHAL KUMAR from Lucknow, Uttar Pradesh

I have a broad band connection of BSNL,Ghaziabad. The broad band connection was installed on 07.01.2010. From the date of connection to till date i am facing problems of connectivity and speed and also disturbance in telephone. At the time of installation, it was informed by their agent that you will get 200 to 256 kbps speed. But this is totaly wrong. In this regard I have made several complaints on 1957 and also on[protected] but my problem could not be resolved. Today I also wrote a letter to the G.M. B.S.N.L. Ghaziabad in this regard and sent by registered post for doing the needful in the matter. My telephone No. is [protected]. Please intervene in the matter so that my problem could be resolved. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Prithvi Nath Tandon

from Noida, Uttar Pradesh

P.N.Tandon connection no.[protected]. Its quite old connecton with broad band .But for the last Six months it is giving problems. Broadband connection either not working continously 4to 7 days and if it gets connected, it is momentry in half an hour time it break ten times.every third day or fourth day I have to launch complains by mobile ph.or by going personally to Tele.exchange office at Surya Nagar. connectivity Problem explain to SDO.& inform to GM TElephone Ghaziabad office.But result is ZEERO.
Now I am helpless In such condition to whome I contect and who is responsbile not providing regular service.