BSNL — money deducted without information

Address:

Haridwar, Uttarakhand

Dear Sir,

Yesterday evening i have recharge my cell phone with 50 Rs. cash voucher with confirmation msg of recharge. and when today morning when i saw the balance of my account then i m confused on that time my accounts balance was 3.43 rs. only.
i make few calls between this period for only 4 rs.
i have lost 40 rs. approxe. Without any confirmation & any call, msg. from bsnl.
Many time i talked with customer care executive but I have not receive any satisfaction

So please help me as soon as possible

Sunil Nautiyal
Cell No-[protected]
E-Mail – [protected]@yahoo.co.in