[Resolved]  BSNL Hungama — BSNL MOD charges on BSNL

Address:

Ahmedabad, Gujarat

Dear Sir,

I have been using BSNL broadband for the past 3 years. .Till now i was happy with the billing of BSNL. But in last month ( April -2011 ) i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand).
Once phone call received from Hungama and my son give a my mail ID . Also i have saw mail from hungama but i have never login on this .
When enquired at exchange, they said its from bsnl.hungama.com . I am tottaly surprised that BSNL office not aware of this service ,accounts officer give me a number and from his table i have requeist to hungama customer care for deactivate my services . I asked for any key number for cancellation but he denied and they have not such facilities.

I really dont know why i am suppose to pay for something which i havent subscribed.

It would be really appreciated if you can take an action on this , as i feel it really humialing (as Rs 149 makes bigger amt). It really kills the reputation of BSNL.

If i am not getting a proper respose from hungama OR BSNL, i will be forced to move this to consumer court and fight against this cheating.

I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.

Thanks & regards,
manoj patel