[Resolved]  BSNL Hungama — bill 4 an unsubscribed service

Address:

Haryana

disconnect and refound
[protected] Forwarded message[protected]
From: poonam chahal(chahal.[protected]@yahoo.com)
Date:[protected] 4:18pm
Subject:
To: support.[protected]@hungama.com






Dear Sir,
I have been using BSNL broadband for the past 1 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But from 2 months i saw that an additional amount of Rs.149/- has been charged against each MoD(Music on Demand and movie on demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past 3 months , i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this , as i feel it really humialing (as Rs 149 makes bigger amt). It really kills the reputation of BSNL.
I am not getting a proper respose from hungama & BSNL, Hence i have decided to move this to consumer court and fight against this cheating.
I want my all money back & want to sorted out without such hassled. I request you to intervene and guide my request to aprropriate actions.





thanks & regards
poonam chahal