[Resolved]  BSNL — SIM CARD IS LOST

Address:

Hyderabad, Andhra Pradesh

TODAY, AT AROUND 6.45 P.M., MY CELLPHONE, MAKE: LG; MODEL: HB620T, IS STOLEN IN THE CITY BUS AT MEHDIPATNAM, HYDERABAD. THEREFORE, I TRIED UMPTEEN NUMBER OF TIMES THE BSNL CALL CENTRE NUMBER [protected] OVER A PERIOD OF MORE THAN HALF-AN-HOUR. NOBODY IS PICKING UP THE CELL. THE BSNL CALL CENTRE SERVICE/HELPLINE SERVICE IS THE WORST IN THE WORLD AND STANDS IN THE FIRST PLACE WHEN IT COMES TO RENDERING SERVICES TO ITS CUSTOMERS IS CONCERNED.

I WANT TO HAVE MY SIM BLOCKED BECAUSE IT IS STOLEN AND ALSO CONCERNED THAT IT MAY BE MISUSED BY THE ELEMENTS THAT HAVE STOLEN MY CELL. MAY ANYBODY HELP ME IN HAVING MY COMPLAINT LODGED WITH BSNL ! AS THE ONLY KNOWN WAY OF LODGING COMPLAINT IS TO CONTACT HELPLINE NUMBER - [protected] AND IT HAS FAILED MISERABLY TO RESPOND TO THE CALLS OF MINE. I MAY BE CONTACTED ON ALTERNATIVE NUMBER, IF REQUIRED, [protected] OR [protected].

K V DURGA PRASAD
HYDERABAD
03/09/2010, 20:36 HRS.