BSNL IP TV — No Service from next day on installation

BSNL IP TV — No Service from next day on installation

A Ashok Sharma from Noida, Uttar Pradesh

We Subscribe BSNL IP TV service on 24/01/2009 and we paid Rs 999/- for this. On 28/01/2009 19:00 BSNL Installed IP TV setup at our home now this time we paid Rs 380/- for cable wire (Rs 20/- per meter for 18 meter cable) and connector (Rs 20/- two connector) and they don't give receipt this time. After installing this IP TV its works fine only for 4 to 5 hrs that's it. Next day 29/01/2009 when we start our TV this was not working. We wait for 2 hrs but service not work then we complain this on Ph: 2771177 at 11:00 AM they said some problem is occurred this service and will be fixed soon and wait until 29/01/2009 17:00 PM. We do the same thing as instructed. But this was not fixed. We again Phone on same number and this time they said that we are sorry this service will be fixed by next day 30/01/2009 09:00 AM. We again for next day. but it not working again. Now we again phone on same number[protected] now this time they said that "we are shifting our sever from Delhi to Jaipur" please wait until 30/01/2009 19:00 PM. Then we again wait for this but as usual to this service “no problem was fixed”. Now we again complain on same number[protected] they didn't pick up the phone many times. But when they pick up the phone finally, they again said the same thing that we are shifting our server from Delhi to Jaipur please wait until next day 31/01/2009 11:00 AM. We have no other way so we wait until next day. But same as previous, service not working next day and we now complained on BSNL ph: 1500 (Complain no: 5778992) at 11:00 AM and they said this will be fixed soon "please wait". We wait until 31/01/2009 19:00 and we again phone on BSNL Ph 1500 and this time they said that please wait until 24 hrs after your complained so we wait until 01/02/2009 12:00 PM. More than 24 hrs. But no result we again ph on BSNL Ph 1500 and this time they said that we marked you complained on high priority and we will try to resolve soon. PLEASE HELP!!! Was this information helpful? No (0) Yes (0)

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Comments

surinder singh

from Chandigarh, Chandigarh

I am using bsnl land line from he last 10 years and I am also using bsnl mobile from the last 6 years. I have never changed my connection because I belive in bsnl service due to the reason that bsnl has no hidden face like other companies. But I am totaly upset and my faith has shaken after getting iptv connection. I could not enjoy it for even a single day. Daily I complained to the bsnl iptv staff on phone that my cable TV connection is not working properly. Faults line waiting signal, network connection failed, etc etc are appearing regularly.But nobody is interested to listen my complaint.I had asked my previous private cable operater to disconnect the connection at the time of appoying for iptiv connection.But after my bad experinece I have again asked cable operator to install the connection again.As por my experince bsnl iptv service is completely failed.I have no other option but to disconnect it.

hsaljdls adalk

from Jaipur, Rajasthan

Same problem I am facing.
BSNL ki service jitni galiya do utni sare BC, MC, Kuch nahi pata.

rkshukla1953

from Calicut, Kerala

respected sir. i have booked iptv on my phone no JPLR 2681444 ludhiana punjab before one month ago. and section on 25 april 2009 order no 4868. but sir my syteme not install yet. i am your valueable custmor of broad band.sir i have complaint pesnoly and on phone to respected GM DGM SDO JEand contractor of IPTV.. But my conection is still pending.pls help me and do the need full. yours rkshukla 113-A G.T.B nager chandigarh road ludhiana/ph [protected] and mobile no [protected]

ramakant65

from Jaipur, Rajasthan

same problem I am facing since installation of my iptv on 03/06/09 my complaint No. is 6272484 dated 05/06/09 on 1500 after several call at 2771177 and mobile no. of engineer as well as on his supervisor No. no any respond regarding short out the problem

kaushik

from Ahmedabad, Gujarat

sir, i want to say that installation of iptv is not easy procedure . after recieving payment of rs.999 nobody wants to work. in feb. i gave rs. 999/- to iptv private contractor nd they said wait for only two weeks but thats not true after two weeks i complaint to many no. they said wait for one week more. but after one month i gone to bsnl office and where i m shocked because my name was not registered in the iptv list. i m too shocked then i gave all the details to bsnl main head i.e recipt . then i add my name to bsnl iptv list... after two days iptv contractor came and install iptv succesfully. so i learnt that we should manaully checked our services in bsnl and not dependent on private iptv contrature. and the iptv service is succefuuly running but their is still one problem thats they not update thier " video on demand" corner thats so boring

vijay kumar vyas

from Abu Road, Rajasthan

bsnl iptv — no service

Dear sir
my iptv installation on 06/07/2009 but no service. we have few technical problem but can not fix it. from bsnl office no response. Please help.

pratap singh rathore

from Jaipur, Rajasthan

dear,
sir my iptv is not working since 6.8.09.i have made several coplaints and requests at telephone no[protected] to no avail.im told that my complaint has been marked urgent or that a technician would be sent the following day but no one has turnedup yet.greatful respond to my complaint.

jychtrvd

from Jaipur, Rajasthan

IPTV Company and officer cheat me again. Executive say me if i am recharge 600, so not include any Registration charges in new IPTV new connection. But it's opposite; I was recharge Rs 600 and subtract my amount Rs 250.
Phone No->[protected]
Mobile No ->[protected]

Muraleedharan Nair R

from Angamali, Kerala

Horrible service. Mistake for a lifetime. Absolutely cheating