[Resolved]  BSNL JODI PLAN — ABUSED BY BSNL OFFICER

Dear Sir,

I am having a Jodi Plan from May 2009. Under which I am having a rent plan of Rs. 225/- under this Jodi Plan. BSNL provides 2 Sim to us in which we can make the free call from one Sim to another Sim or vise versa.( Only above said 2 SIM , rest of the no we have to pay as per plan 225)

1. I am facing a problem since starting itself. There is no free call type of facility On base no. BSNL charges amount for Outgoing calls.

2. Many times I have asked him to resolve the issue. Even after my daily follow-up they have not correct my bill or correct my facility.

3. Today dt.13-Oct-2009 I met with Mr. Anil Verma who sits at Windlass Shopping complex. He asked us to meet Mr. Babu lal Ji. Both the BSNL Officer treat us very well. We sits there 20-30 minutes & listen his views about the Jodi Plan. then I meet Mr. Babu Lal who sits at CTO. He pin points our querry related to the plan & bill related issue.

4. They told us that somebody has changed our plan from Rs.225 to Rs 99/-. After taking all his views he asked us to resolve our issue with Mr. Sahdab Ali to whom I have met many times to resolve our all above said issue but every time he decited us.

5. Today dt. 13-Oct-2009 I meet him & ask him that who have changed our plan. he said that there is some problem in 225 Plan that's why we have changed your plan from 225 to 99. Without any intimation. When he hold us that there is some problem in Plan 225 I called Mr. Anil Verma to ask related to the plan & ask him to speak Mr. Shadab Ali (CSR). Mr. Shadab Ali denied to speak to him. But Mr. Anil is a senior guy than he speak to him from my Phone.
When i asked him to resolve our issue he start shouting, I asked him why you were shouting he abused us. (Maa or Bhen ki gali dena suru kar diya). He also ask their security to hit us.

6. Than I meet Mr. Balraj ( GM ) he sits at Patel Nagar Exch. I raised all the things in front of his table.
I have not received any solution from him also. Because he said that we will take action or we will ask from him or you have also said something to him.....

request you to please take necessary.

Regards

Pravesh Rohilla
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