[Resolved]  BSNL Kalyan — No online payment, No proper support for broadband, No technical personnel for router query, No portal id provided yet

I dont know why such uneducated, voilent and work-enemy person appointed in BSNL KALYAN, ULHASNAGAR.

I had victim of such a negligence and need to pay them four month of telephone bill with broadband charges. For three month my telephone is disconnected and I need to pay for this three month. Now any how make it connected, but now there no broadband connection. Since one week I try to connect my bsnl net, poeple are giving numbers of eachother. Some poeple not picking the phone, some poeple says we are not technical person, some poeple directly cut the line. I dont know why such a big bad custmer service. I think BSNL broadband is the best service among rest compare to speed and quality then why such things happening in the support section. Still I dont have net connection and I think, I thing need to pay again one month charges to the BSNL even I didnt consume their service.

THIS IS APPEAL TO THE SENIORS THAT PLEASE CONSIDER THESE ISSUES. BSNL BROADBAND CUSTOMER ARE SUFERING TOO MUCH IN THE SUPPORT.

ACCOUNT NO. [protected]
TELEPHONE NO. 2562253
EXCHANGECODE UNGR
Vishal Chandanshive
vishal.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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I have paid my kalyan telephone bill through net banking on 27th may, but still i didn't get receipt that i have made the payment.kindly send me the payment receipt .
I APPLY FOR NEW LANDLINE & BROADBAND CONNECTION ON 2-4-09.LANDLINE CONNECTION ACTIVATED ON 26-4-09. BUT EVEN AFTER 2 MONTHS, INOT ABLE 2 GET MY PHONE BILL.WHEN CONTACTED IN TARAPUR EXCHANGE I GOT 2 KNOW THAT MY TEL NO. STILL NOT COMPLINCE WITH MY CONSUMER NO. EVEN THOUGH 2 TO 3 TIME VISITS IT IS STILL NOT DONE, RESULT OF WHICH MY BRODBAND CONNECTION IS DELEYED.PLESE LOOK IN TO THE MATTER.
I had applied new landline in 1st week of Sep-09 and I was told by BSNL official that new connection will be given with in a week but new connection has come in last week of Oct-09. BSNL guys have installed the instrument in 1st week of Nov-09 by saying that this line will be activated next day. But I am sorry to say that this line is not yet activated till 14.11.09 .
Thus I would like to ask, why these guys are giving the false statement.
I therefore request the concerned authorities to look in to the matter.


Gayatri R. Pandey
Santoshi Mata Road,
Kalyan (W)
I have been paying my Telephone bills through ECS of ICICI net Banking. Suddenly they have stopped this service. On line Bill oayment address for Kalyan "http://210.212.188.106:8088/bill_pay/" provided on the BSNL site does not work at all.
The information on
On line Bill oayment address for Kalyan "http://210.212.188.106:8088/bill_pay/" provided on the BSNL site does not work at all.

BSNL Vision give at http://portal.bsnl.in/portal/aspxfiles/login.aspx says "We, at BSNL believe in providing our customers with world-class customer experience. In keeping with this mandate we have made it easier for our general customers to view and pay their BSNL telephone bills online, through this portal." I really do not understand whayt does this world class mean for BSNL.
I did not mention my telephone number and account number in my previous communication. Hence I am giving them here:

A/c No. [protected]
Phone No.[protected]

Pl see that I am able to pay my bill online
The BSNL Kalyan online payment portal does not work
The page http://210.212.188.106:8088/bill_pay/ shows the 'page cannot be displayed.
My telephone number is[protected]

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