Comments
Morning till 11 AM no staffs are present for duty at BSNL Vasai-W, Anand Nagar office including seniors. This is happening everyday and staffs regular timings are after 11 AM only. Very pathetic experience with BSNL which claims customer service is first priority.
I reside on Ambadi road - opp the telephone exchange (to give complaint office), going and giving complaints personally is also of no use. After payment s made all in time, the phone which ever local /mobile number is dialled - one receives the record response "this facility is not available on your telephone", I fail to understand that out of 30 days 26 days i have to hear this dialogue what sense does it make to have BSNL land line phone at home??????
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
The staff are only interested to make money, hence they are not attending complaint.All this things are happens under kind consideration of senior offiials.