[Resolved]  BSNL — Automatic redirection in IE browser to motive.bsnl.co.in

Address:

Kerala

For past few days I am facing the automatic redirection in IE browser to motive.bsnl.co.in.
I am using BSNL dataone broadband connection. Since last week, whenever I open google.com or some other site, it gets redirected to motive.bsnl.co.in. It is really annoying.

Couple of times, it happened when I was doing some online payments.
I tried installing it after downloading the software for about one hour and tedious steps. The software didnt work as it failed to detect the modem. During all these days I was calling 12678, the BSNL HELP DESK number which was answered for two weeks.

Yesterday at around 9 AM the call was answered and I was told by a lady that the software SHOULD NOT BE INSTALLED AS IT RESETS THE MODEM.

If it should not be installed then why am I redirected?

I am very disappointed with BSNL not to mention there are so many other people who face the same issue.