[Resolved]  BSNL kolkata/ BSNL portal — Online payment of tele bill MAY 2012 went to another company without pressing payment option

Address:

West Bengal

Dear Sir,



I paid my Kolkata BSNL landline bill May2012 online and by mistake not checked payment option internet banking but Site has taken to pay the amount of the bill Rs 424 from my axis bank to Payee “TECHPROCESS SOLUTION LIMITED” and I by-mistake paid the amount. The step detail of the site pages is attached in microsoft windows 2007 file which I personally saved while executing the transaction.You can refer it.



Advise me, What I will do now to clear the whole situation and get back my payment and again pay to BSNL? I will ever be grateful to the all endeavor made in this circumstances.



Please help me as soon as fast so I could not repeat to pay the bill again.



With Regards

Sanjay Sinha

Phone no:[protected]