[Resolved] BSNL Landline-BroadBand — Not able to pay bill online | |||
Respected BSNL officer. My consumer ID is - [protected], and phone no[protected] I am facing below problems when I try to pay the bill online on the website - http://portal.bsnl.in/portal/aspxfiles/login.aspx. 1. It says "No outstanding bill" 2. When I try to register, it asks for account no. As per the directions provided by website, account no is present in the bill.. But the bill doesnot have any account no. It has consumer no, landline no, bill number. But there is no account no. Hence I am not able to register. 4. Does BSNL have any customer care service? Atleast there is no 24*7 helpline number mentioned on website. regards Palak Shah pooja.prem.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL Landline-BroadBand — Faulty Service
Hi,My telephone number is[protected] which was installed in last December. I also applied for a BB connection which after much delay was installed. But from the day one it hasn't operated satisfactorily. Most of the time the Link line keeps on blinking and when a number is dialled from telephone it stops for some time and then again start blinking. I have complaint repeatedly with result that the MoDem has been changed once but with no effect. Voice quality is also very bad and currently the phone is out of order. Have repeatedly complaint but no effect net result is the same. Can somebody please look into it?
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