[Resolved] BSNL - Landline — NOT REFUNDING / OVERCHARGING

PRASADJAYA

Address:

Hyderabad, Andhra Pradesh

We surrendered our residence connection with payment till date to BSNL customer service center with all formalities completed in Sept 2011. Also submitted our new address for refund of security deposit Rs 500.
BSNL Hyderabad continued to send me bills mounting Rs. 2000, Funny enough when we try calling the same center each time we were given Different AO numbers to speak with.

Need to know whats best option and who is right person in BSNL who can help me addressing this complaint
prasad

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Aug 13, 2020

Complaint marked as Resolved

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Comments

drarajesh

from Nellore, Andhra Pradesh

BSNL — Overcharging

Sir, I am having a connection of EVDO which I started using from jan 2009 in NIMS. The charges for that were Rs 638 p.m for unlimited downloads. later I made the payment options through my bank account. Initially i got the bill for 638 rupees. I forgot about the billing as it was regularly paid through my account , but later from october 2009 they started charging me 1210 rupees. i thought that it was probably because of increased tariff but when i searched the net it clearly mentioned that existing users will charged old tariff only. kindly let me know the status for i may plan to disconect this service for it is too costly.

Dr A Rajesh,
Assistant Professor,
Department of Neurosurgery,
NIMS, Punjagutta.
Hyderabad

deegeekay55

from Madurai, Tamil Nadu

B S N L — OVER CHARGING

I SEND THE FALLOWING COMPLAINT THROUGH BSNL PORTAL , bUT NO RESPONSE FROM THEM TII DATE
SMS Complaints-> Cancelling the service-> Date- 15/03/2011>
Complaint against charging for anonymous reason for my mobile-[protected].Last month and this month Rs 30 each deducted without any cause. Totally i loose Rs 60/ and kindly refund at the earliest. D. Gopal krishnan