[Resolved] BSNL Landline Telephone — DSL link down and not taken care off

[Resolved] BSNL Landline Telephone — DSL link down and not taken care off

S Sudarsana Kumar Malladi from Hyderabad, Telangana

Sir, I posses a Landline of BSNL, bearing number[protected]. I requested for Data One connection about one and a half month back. The technician informed that there was some problem in the line and there was a complaint raised for the same and since then there was no action taken towards fixing the problem. I was calling the customer care and the concerned officials all the time, but there was no action taken. Can there be a better customer care that BSNL can provide or does it mean that we need to switch to a provider with better service. Regards, Sudarsana Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

nandadeep k. mhaske

from Jodhpur, Rajasthan

bsnl dont have that much experience persons for troubleshooting at local end they call to the head office takes your valuable time with no output.

now bsnl required to change all old employees with the new one who have the capabilities and sense.

all the employess currently have no sense, regarding same problen with me they said that i[censored]r phone is working then the line also fine. dont worry...

i think we have to kicked them out from bsnl . they dont understand the router's log, dont understands the what the log file says. they only knows to connect phone only phones...

god dont bless them b'cause we pays for every sec for it and that they dont care about it :(

Palani N

from Bengaluru, Karnataka

Respected Sir,
I am N Palani living in Pappireddipatti, Dharmapuri (dist).

I have paid the pending bill amount for my BSNL land Line[protected] on 19th May 2009.
I have got the telephone working on 23May2009. On the same day ( 23-May-2009) I had applied for the broadband connection. But still I have not yet got the connection yet. I have visited the Pappireddipatti
BSNL office and asked if the broadband line has been enabled. But they keep saying that they will do it in the next, but still its not yet done.

Please do the needful. We are badly in need of the broad band connection.

Thanking you
N Palani