[Resolved]  BSNL Landline Telephone — LOOSE WIRING AND THEREBY DISCONNECTION OF TELEPHONE

Address:

Tiruvallur, Tamil Nadu

Dear Sir,
I installed BSNL landline[protected] in Sep 2008 and later started using Broadband from Jul 2011. The telephone wire connection to my house is loosely fitted and due to this many a time it has broken and the connection had got disconnected. Few days back the same thing had happened and I had to fix it temporarily as my child's exam result was nearing. Though I have complained many a time , there is no response from them. Last day when I requested them to rectify it, the reply was "Once connection is OK then what's the need to rectify". Though Past many years I have been requesting them to solve the problem by laying it underground. For this they say " they dont have the required materials".