[Resolved]  BSNL — return of security after disconnection of land line telephone and internet

Address:

Lucknow, Uttar Pradesh

I had taken a land line telephone no 2735045 with internet facility from BSNL Lucknow in august 2009 .But due to unsatisfactory billing I got it disconnected on 29.01.2010.On the advise of SDO Jankipuram Lucknow I handed over telephone set and internet modem to SDO on 02.03.2010. I submitted a written application for refund of my security deposit on 23.3.2010 . I was asked to visit their different offices to get my refund back. Instead of getting my deposit back I was served with a recovery order for Rs 245/- dated 06 10 2010.I have already posted my complaint to concerned officer by post as well as by mail but no action has been taken so far. Neither my letter has been acknowledged nor my email reply has been given. So I am using this forum to put my grievances