[Resolved]  BSNL — REfund Application

Address:

Maharashtra

I Prasad Adwankar had submitted an application for surrender of landline no. 2605697 and refund of deposit on 7th January 2010. Sent several mails to circle office and Ambernath office and BSNL office in Kalyan. None of the BSNL officials has an answer for the prolonged delay in refunding the deposit money. All that they say is that a new system is installed and hence the delay.

We are only wondering whether we will get the refund at all at this rate. Off late they are not picking up phone calls. It is really a pathetic state of affairs where no one is answerable to the customer who is just helpless and has to tolerate these authorities.

Ambernath says it has gone to Pune who say its in Kalyan and Circle office says Kalyan will do the work who are totally silent. These officials are not even prompt in replying to mails. what use is mail ids helpline nos etc?