[Resolved]  BSNL — BSNL is cheating customers

Address:Maharashtra

BSNL is running value added services and the sms from 56505 are sent by BSNL Source for info: http://bsnl.onmobile.com:9000/KolWeb/sub_ser_1.html.

They deduct amount from your balance even if you do not subscribe to the service. The customer care people do not have answer, they just ask whether you want to continue the service or stop the service.

BSNL and its allies in the value added services part are cheating customers. I have suffered from such instances two times and want people to act against it and complain to the authorities so that we will not suffer from such problems.
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Aug 13, 2020
Complaint marked as Resolved 
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I'm using dual SIM Android phone. Using Jio sim for mobile data & bsnl sim only for outgoing & incoming. But Bsnl is deducting for gprs & sometimes for call which I've not done. If I call customer care, they're not responding proper.

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