BSNL — Installation charges debited

Address:

Mehsana, Gujarat

I applied two Land line telephone through BSNL Direct Selling agent M/s Dharmik Enterprise, Shyam Super mall, Mehsana in Jan 2011 & also installed in Jan 2011 & they have not give any information regarding installation charges but in the first bill BSNL debited Rs 1000 for two connection as an installation charges so we are not in any fault to pay such charges without any infomation so for that we already met Mr.Sharma saheb, Meenaben and also Mr.bagora saheb in the month of March so as per him it waived off & not will not show in the next month bill so we paid bill after deduct Rs.1000 amount but this month also same amount carried forward so again I met Mr.Bhagora saheb but he said you have paid this charges so please do the needful.Please find my details as below:

Name : Aurum Consultancy
Customer Id: [protected]
Telephone No.:241055/242055