BSNL Mobile — deduct balance from last 7 days

Address:

Pali, Rajasthan

Sir
I am receive 1 msg everyday from 52121 no. Dr. Health servic
e last 7 days and deduct balance 3 rs. Per day. I was booked complaint for deactivate that service and refund that amt. Complaint docket no. is D11RJ304034 booked on 11/4/2013 but thereafter also i lost 6 rs. After booked that complaint. If i already booked complaint on 11/04/2013 and still bsnl didnot deactivate that service than who is responsible for 6rs. Balance please solve my query.