[Resolved] BSNL mobile service

[Resolved] BSNL mobile service — Ba voice quality

T ttraja from Palghat, Kerala

I use a mobile post paid connection for the past 5 years in Chennai. From the begining the voice quality is so bad. Voice gets disconnected (No voice condition) happens when I make a call or receive a call. When we complain to BSNL officers., they do not respond at all. Thye say it will improve. But five years is to too long a period to improve. The complaints do not reach the top brass. The officers offer to replace the SIM card while the problem is not with the SIM. By seeing the 3G propaganda, I got my connection upgraded to 3G. But the problem remains same. Does it mean BSNL does not want to provide good service so that private players can do more business. Are the senior officers of BSNL are invllved in any such scam? Can any one else have simuilar experience? Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Hardeep Chauhan

from Gonda, Uttar Pradesh

BSNL Mobile — Bad Service

Dear
Madam/Sir

Bsnl Mobile Customer Service Very Bad Service

Customer Service Represntative ko baat karni nahi aati
kehte hai k Hme Kush Nahi pata

my contact no...[protected]

p3arun

from Delhi, Delhi

I agree, very bad service. We have to wait atleast 15 -20 min to connect to the customer care people. They are not well trained. Till date i have lodged ~ 10 complaints but none of them solved. Useless service. Even in the customer care centres they will not respond properly

aj7462221035

from Delhi, Delhi

BSNL — Poor mobile connectivity

Dear sir,
this is to inform you that we are not getting proper bsnl mobile connectivity b'cause of poor networking problem at Adarash Nagar area in Sawai Madhopur Distt. Kindly arrange to improve the quality of bsnl mobile networking / tower.
thankx,
- ashok jain