[Resolved]  BSNL MRadio — BSNL MRadio 12555 service has been forcefully deducting my mobile phone balance

Address:

Balasore, Odisha

To deactivate BSNL MRadio 12555 Service
Sir,
BSNL MRadio service has been deducting forcefully Rs 35/- for every recharge voucher and Rs 5/- for every month since one year without my conscent from my mobile having BSNL SIM bearing No. [protected]. I have lodged complain to customer care (1503) vide comp. No.B220R955292, C160R991505 to deactivate 12555 service. Approximately I have lost Rs. 600/- for the above service. The customer care is only registering the complain but does not take any steps to deactivate it.It is understood that BSNL employees who are on duty in Customer Care Section are exploiting the people by shareing with the black money of MRadio Service.
Hence, I would like to know who will repay my loss.BSNL or MRadio.If it is not deactivated within two days, I will go to the court of law.
Yours Sjncerely,
Bhaskar Chandra Nayak