BSNL — My Landline Bill Not generated since August 2013.

Address:

Belgaum, Karnataka

I wish to state that I pay my Landline Bills online always. Last Bill paid was Rs. 1304 for July 2013, which was paid in August. But I have not yet received Bills for August and Sept. 2013. In fact the bills have not been generated on the computer itself. I have visited to BSNL office many times and also lodged complaint, but even after booking ticket my problem has not been resolved. I have submitted complaint online also two times but I was told that there is a computer problem and they are working on it. But still no signs of improvement and no action taken by BSNL. I am put to difficulty by this, I can't afford to pay 2 or 3 months together. Please do help me in this regard. I am actually frustrated by the poor service given by BSNL in this regard to me. I have been troubled a lot by this matter. My Land line Phone No.[protected]. Area Belgaum, Karnataka State