[Resolved]  BSNL — wrong charge

Address:

Patiala, Punjab

Sir,
I have used BSNL Broadband . Last year date 31 march 2010 I paid one year advance rent of my pack 1 -04-10 to 31-03-11 ,but BSNL send me bill in January 2011 ,
1. BSNL change my broadband plain without my any request and then send me bill but i paid all ready one year advance rent
2. I vist. BSNL office in November , but officer ask pay this bill because all bill system change , then i reach BSNL bill office . he say your plain change so your advance rent benefit is not allowed , but i say i was not change my plan your officer was change my plain then he ask Your bill i right , but it is not ture
I think my plain was change in month, so my bill ready by my using basic not a my plain basic, (mean data basic)
please sir help me because not any one listen complain in bsnl officer
my cell number - [protected]
email ID- [protected]@yahoo.com


My broadband detail -

BSNL no[protected]
name of tel. number
Mr. - Gurpreet Singh
Vill- ajnoda khurd
P.O.- ajnoda kalan
Tel- nabha
distt- patiala
punjab
pin code- 147201