[Resolved]  BSNL, Nagpur — LANDLINE DEAD SINCE 2 MONTHS

BSNL — Landline phone is dead since 2 months

Date : 18-Aug-2009

Dear Sir/Madame

My telephone number[protected] is dead since third week of June 2009. In starting
i had telephonic talk with BSNL officer many times and they replied me that some BSNL
line cable is cut in Ghodasar area and it will be solved within a week. But after that
also there is no improvement no reapairing is done so i gave (computerised) complain
on 25382198 through phone on 9-July-2009. You can check it in your record. I am
talking on phone also with BSNL persons and all the time i was getting their
standard answer like -

" Dont worry, work is going on and it will be done within two three days ".

These are the numbers on which i had talk about my phone complain
25353900, 25321200, 25321188, 25381200, 25435999, 1500 etc.

Now today (it is 18 August 2009) I again talked on 1500 and asked about my complain,
BSNL officer told me that there is no complain for my phone 25381048. That means
BSNL system shows that my problem is solved with out knowing that my complain is
solved in real or not. Till date no line man came to my home and checked that the
problem is solved or not.

Dear BSNL officer, i have opted for plan 1200 and paid Rs.1200 (plus tax) in cash.
My landline phone is not workin since two months, and I dont know when will it be in
working condition ? So why should I pay rent (100 ruppes per month plus tax) to BSNL
for the period of 2 to 3 months ? So I request you to give compensation and not to
charge me any bill for an unutilized service provided by BSNL.

Thanking you.

V K Panchal