[Resolved]  BSNL — non activation of namely caller tune

Address:

Kishanganj, Bihar

DEAR SIR,
I HAVE MASSAGE FOR ACTIVATION OF NAMELY TONE ON LAST SATURDAY OF JANUARY 2012 AND I HAVE RECEIVED A MASSAGE THAT YOU HAVE SUCCESSFULLY DOWNLOAD YOUR NAMELY TONE AND YOU HAVE CHARGED RS. 30 FOR MONTHLY CHARGE AND RS. 12 FOR DOWNLOADING OF TONE, YOUR NEXT BILL DUE ON 23RD FEBRUARY 2012. AFTER 2DAYS I CALL TO CUSTOMER CARE FOR GIVING INFORMATION THAT THE NAMELY CALLER TUNE IS NOT ACTIVATE IN MY NO. [protected] AFTER THAT THE CUSTOMER CARE SUGGEST ME THAT U WILL HAVE TO MAKE A MASSAGE ONCE AGAIN . AFTER THAT I HAVE MASSAGE ONCE AGAINST ON LAST TUESDAY AND AGAIN 12 RS DEDUCT IN MY ACCOUNT AND GIVE ME MASSAGE THAT YOU WILL SUCCESSFULLY DOWNLOAD YOUR NAMELY TUNE BUT TILL DATE (28.01.2013 ) THE NAMELY CALLER TUNE IS NOT ACTIVATED IN MY NO. [protected]. SO PLEASE SEE THE ABOVE MATTER AND DO NEEDFUL