BSNL — Online recharge amount is not credited

Address:

Assam

Hi,
I recharge for Rs.55/- topup voucher for my BSNL prepaid no [protected] this morning thru online recharge facility. After some time I received an SMS from BSNL saying that I need to contact the customer care as it is not able to process my transaction. Accordingly I called up 1503 three four times. But no one is picking up the phone. Kindly help me out for this issue to get my balanced credited to my account. The details of the transaction is as below:
Receipt/Ref No: [protected]
Transaction No: TXT[protected]
Mobile No: [protected]

Best regards
Sanjib