[Resolved] BSNL — the website for knowing the usage of internet broadband not working

jothi babu

from Pedana, Andhra Pradesh

Address:

Tirunelveli, Tamil Nadu

sir,
I was using bsnl broad band for the past two years
For the past 6 months I am receiving extra amount in my bill
I think there was a fraud in the BSNL billing
I cannat able to veiw my usage for the past six month
the web site www.selfcare.sdc.bsnl.co.in for veiwing the usage is not working since one year
this itself proves they are making fraud in the bills

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Aug 13, 2020

Complaint marked as Resolved

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sreepappully

from Ottappalam, Kerala

CUSTOMER ID [protected] ACCOUNT NO. [protected]
PHONE NO.[protected] NAME OF CUSTOMER "DEVAKI T"

Complaint: Since last 40 or more days our Land line is not working Only we are getting Broad Band Connection but the Telephone line is out of order. Several time we complained to the authorities in 198. No further development. Please look into this matter and do the needful, Thanks.