BSNL — Phone is Out of service

Address:

Jabalpur, Madhya Pradesh

Good Morning,
I wish to submit a complain about my Land-line Phone, because i only have the BSNL Land-line, therefore i can't lodge a complaint on my landline, when i call on other customer care numbers, they tell me to complain on 198 first, but since i don't have any working BSNL number, i can't do it

anyways i have two complaints, Phone goes out of service everyday, and mostly only works during night, i wonder why is it to, probably the line problem.

same goes with the broadband, broadband is very unstable during day, ping is over 100 within India and over 400-1000 outside India, I want this ping issue fixed asap, and the connection problem too, broadband have been going on and off everyday, and it disconnects every time, i have lodged a complaint yesterday, and its still not fixed yet

my complaint ID from yesterday is [protected], please do not tell me that it can't be fixed in 1 day, because if wont be fixed ever if they don't even start to fix it, I will complaint again if i get even a single problem in near future

Useful details:

Telephone Number :[protected]
Problem : Dead and Broadband Unstable with High Ping(undesirable)
Complaint ID : [protected]
Contact : [protected]
Contact's person : Ashutosh Kumar Shukla
Phone Registered with name : Dr. Sameer Kumar Shukla