[Resolved]  BSNL — Unreasonable plans on offer

Address:

Pune, Maharashtra

Hi,
I am living in Kalpataru estate, pimple gurav which apparently has a small office having BSNL franchise. I wanted to apply for a new landline number for which I initially visited the BSNL office and and was offered a 149 plan with 149 free calls and a few other features. But I was told that the society I am staying in will fall under the local franchise and I will have to approach them for any new connection and I also confirmed that the landline plans on offer should also be the same. After approaching the local dealer, I was told that the only plan they offer is the 149 rental plan with NO free calls, just incoming calls and I will be charged at 1 re / min for any outgoing calls which is not at all matching with the offer that BSNL office was offering.
Shouldnt there be a single plan for all consumers in Pune/PCMC area irrelevant to their societies?
I would like for some action to be taken and we should have the same offers that BSNL provides and not be treated any differently.

Thanks
Manish