[Resolved] BSNL — plan | |||
sir, Bsnl has rivised its prepaid plans from 1st of april, which insists to its customer,those who make use of old plans(excel student),cannot conitune in the same plan anymore. How it wolud be tolarated by the customers,those who enjoy the services of the old plan. Bsnl forces us to migrate to any other plan, which are on offer. We do not want to migrate and wish to continue the same plan. bsnl has to bring up new plan vouchers to continue the same plan. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
NETWORK PROBLEM INSIDE THE ROOM
I am ussing bsnl prepaid connection from november 2005.
all is ok.but no network inside the room.Outside it is ok.
I have several time asked to solved the problem to customer care
(i.e.[protected]) but no steps are taken.I have already wrote complain to nearest exchange, cgm of kolkata telephones, several times.I also meet with them.But no steps are been made.
my phone number [protected], [protected].the problem is arise at santoshpur kolkata- 75 beside the arubinda school
I am ussing bsnl prepaid connection from november 2005.
all is ok.but no network inside the room.Outside it is ok.
I have several time asked to solved the problem to customer care
(i.e.[protected]) but no steps are taken.I have already wrote complain to nearest exchange, cgm of kolkata telephones, several times.I also meet with them.But no steps are been made.
my phone number [protected], [protected].the problem is arise at santoshpur kolkata- 75 beside the arubinda school
I am a BSNL customer having an prepaid mobile plan called students suvidha introduced by kerala BSNL exclusive for students. In it they had offered free 2000sms/month, 49p for /min call etc .
But due to new TRAI Rule kerala bsnl had stopped all plans including students suvidha and bought new plan s which cost high for customer s . They cancelled all the freebys offered .
The new plans require monthly cost to be alive . They eliminated the validity for top up s and other recharges too forcing the cstomers to spend high amount monthly to use the connection .
Kindly revirse this and let the customers have the plan they had opted .
Please give customers freedom and protect them from this malpractice s .
Hoping an positive Action from you .
But due to new TRAI Rule kerala bsnl had stopped all plans including students suvidha and bought new plan s which cost high for customer s . They cancelled all the freebys offered .
The new plans require monthly cost to be alive . They eliminated the validity for top up s and other recharges too forcing the cstomers to spend high amount monthly to use the connection .
Kindly revirse this and let the customers have the plan they had opted .
Please give customers freedom and protect them from this malpractice s .
Hoping an positive Action from you .
I was proud to say I'm the BSNL customer.I'm using STUDENT SUVIDHA BSNL plan in KERALA from 2009, they had introduced 1 year validity recharge.It was ok till last year.But now they had stopped the validity recharge. It's AGAINST CONSUMER RIGHTS to discontinue validity recharge of old plans.They can stop providing old plans to new one's in future but cannot order their consumer's to change the plan by forcing.This some what like British ruling INDIA
Awaiting the reply regarding BSNL's unreliable customer service.
Awaiting the reply regarding BSNL's unreliable customer service.
sir
since 2009 onwards i am using BSNL student suvida introduced for students. In it they had offered free 2000sms/month, 49p for /min call etc .But due to new TRAI Rule kerala BSNL had stopped students suvidha plan and bought new plan which cost high for customers . They cancelled all the freebys offered.
The new plans require monthly cost to be alive . They eliminated the validity for top up s and other recharges too forcing the cstomers to spend high amount monthly to use the connection. so kindly take necessary action against this changes
since 2009 onwards i am using BSNL student suvida introduced for students. In it they had offered free 2000sms/month, 49p for /min call etc .But due to new TRAI Rule kerala BSNL had stopped students suvidha plan and bought new plan which cost high for customers . They cancelled all the freebys offered.
The new plans require monthly cost to be alive . They eliminated the validity for top up s and other recharges too forcing the cstomers to spend high amount monthly to use the connection. so kindly take necessary action against this changes
same problem.. please solve this problem immediately :(
The plan was quite a satisfying one even in the middle of thousands of offers from other networks. It is really frustrating to know the revised policies of BSNL Management.I havent even thought about another connection for the past 3-4 years. But now.. I think i am forced to do it.
I request the authorities atleast to continue with the message offers even if they abandon other features.
Regards,
K.M.Harikrishnan Nambudiripad
I request the authorities atleast to continue with the message offers even if they abandon other features.
Regards,
K.M.Harikrishnan Nambudiripad
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BSNL — NEW PLANS.
please e mail me the different teriff plans about cheaper calls, cheaper sms, and cheaper calls to some particular numbers as i unable to get it from retailer.