Comments
I am a BSNL postpaid member (FirstFocus BPO services (India) Pvt Limited) mobile No. is [protected]
I received a message from 57776 stating I have shown interest in nexGTv on 25-10-11 and since then an amount of Rs.99 is being recovered from every month bill and is being renewed automatically I never subscribed for this nexGTv gold pack as was said in the sms of[protected]. I have complained several times to customer care for cancelling this services with immediate effect, but it is in vain no action is taken as of now. I received message frp, 1909 stating your CPR URN is [protected], pl save this for further ref. your request gets activated after a week. Further on repeated complaints, I received a message from BX-CCARE stating thank you for calling BSNL wireless call center, your docket no.is L28KA1135598 for complaint booked at our call center on Dec 28-2011 at 9.53. I became fed up with BSNL for inaction on my complaints. I once again request through this message, please De-activate the nexGtvf Gold Pack subscription with immediate effect, other wise I have no other option except to surrender and get disconnected my post paid service from next month onwards.
I received a message from 57776 stating I have shown interest in nexGTv on 25-10-11 and since then an amount of Rs.99 is being recovered from every month bill and is being renewed automatically I never subscribed for this nexGTv gold pack as was said in the sms of[protected]. I have complained several times to customer care for cancelling this services with immediate effect, but it is in vain no action is taken as of now. I received message frp, 1909 stating your CPR URN is [protected], pl save this for further ref. your request gets activated after a week. Further on repeated complaints, I received a message from BX-CCARE stating thank you for calling BSNL wireless call center, your docket no.is L28KA1135598 for complaint booked at our call center on Dec 28-2011 at 9.53. I became fed up with BSNL for inaction on my complaints. I once again request through this message, please De-activate the nexGtvf Gold Pack subscription with immediate effect, other wise I have no other option except to surrender and get disconnected my post paid service from next month onwards.
Sir,
Ref : your Bill No.[protected] dt.13.7.2012
Please refer to your above Bill, wherein an amount of Rs.39/- has been charged on account of Miscellaneous Charges. Number of times I have informed not to send such unncessary SMS to me. I think that this is an un authorised subscription. Please make a note of it and DO NOT SUBSCRIBE IN FUTURE.
Bheek Singh Purohit
[protected]
Ref : your Bill No.[protected] dt.13.7.2012
Please refer to your above Bill, wherein an amount of Rs.39/- has been charged on account of Miscellaneous Charges. Number of times I have informed not to send such unncessary SMS to me. I think that this is an un authorised subscription. Please make a note of it and DO NOT SUBSCRIBE IN FUTURE.
Bheek Singh Purohit
[protected]
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Bheek Singh Rajpurohit
[protected]