[Resolved] BSNL Prepaid — much delay in services | |
i bought a sms booster of rs33 on[protected]. but it has not recharged & it shows a error message of THIS VOUCHER IS NOT ALLOWED IN THIS PLAN. i contacted bsnl customer care & they told me wait till 3 o' clock evening. then also i received the same error. then today[protected] they told just switch off the mobile & try after a hour. still now not recovered. now when i contact the customer care, they are telling that its a problem of them as they modified something in that so they got the mobile number & that booster card number & wait for 24hrs as they lodged the complaint (complaint number:) i asked them to rectify quickly but they arre telling its not their work & i asked for the number of concerned department. they replied its not updated to them. just for a 33rs booster how much time can i wait? and i was tensed of hearing such a reply. hope customers are king in the market.. expecting a earliest reply. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
Add a Comment | |
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Post your Comment