[Resolved]  BSNL prepaid excel power not activating — excel power not activating

I have [protected]@49 plan of bsnl prepaid.I have sent several messages to activate excel power on my mobile but the service is not activating even after confirmation of recieval of request.
I called up cutomer care to activate the service but they said this facility cant be activated on this plan. But I checked on bsnl website, it clearly states that excel power can be activated on [protected]@49 plan.

I request you to please activate excel power on my mobile(haryana circle).
My number: [protected]

Excel power numbers
1) [protected]
2)[protected]