[Resolved]  BSNL Prepaid Mobile — RECHARGE BALANCE

SIR,
MAIN BSNL MOBILE KA PREPAID CUSTOMER HUN. MERA MOBILE NUMBER [protected] HAI. MAINE PAPER ME PADHA THA KI JHARKHAND CIRCLE ME 500 YA 500 RUPAIYE SE UPER RECHARGE KARNE PER 20 PERCENT EXTRA AMOUNT DIYA JA RAHA HAI. ISKA VERIFICATION MAINE BSNL KE CUSTOMER CARE SE SAMPARK KER KI BHI PATA KIYA. CUSTOMER CARE KE EXECUTIVE NE BATAYA KI 5500 (FIVE THOUSAND FIVE HUNDRED) KA RECHARGE KARNE PER JHARKHAND CIRCLE ME ABHI 7700(SEVEN THOUSAND SEVEN HUNDRED) KA BALANCE MILEGA. MAINE 27-SEP-2009 KO APNE NUMBER BSNL [protected] PER 5500 (FIVE THOUSAND FIVE HUNDRED) KA EASY RECHARGE KIYA. USKA BALANCE 7700(SEVEN THOUSAND SEVEN HUNDRED) KE JAGAH PER MERE MOBILE ME MATRA BALANCE 6686 (SIX THOUSAND SIX HUNDRED EIGHTY SIX) HI ADD HUA. ISKE LIYE MAINE CUSTOMER CARE KO LAGBHAG DAS BAR SE JYADA COMPLAIN KIYA LEKIN ABHI TAK MERE MOBILE ME EXTRA ALANCE ADD NAHI HUA. MERE COMPLAIN KA ABHI TAK KOI SOLUTION NAHI HUA HAI.
COMPLAIN NUMBER IS : 3769983 , DATE : 27-SEP-2009, THROUGH : CUSTOME CARE EXECUTIVE NUMBER ON [protected]
COMPLAIN BY
MR. ROBERT KUMAR
MOBILE NUMBER :[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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BSNL Prepaid Mobile — MOBILE BALANCE

SIR,
MAIN BSNL MOBILE KA PREPAID CUSTOMER HUN. MERA MOBILE NUMBER[protected] HAI. MAINE PAPER ME PADHA THA KI JHARKHAND CIRCLE ME 500 YA 500 RUPAIYE SE UPER RECHARGE KARNE PER 20 PERCENT EXTRA AMOUNT DIYA JA RAHA HAI. ISKA VERIFICATION MAINE BSNL KE CUSTOMER CARE SE SAMPARK KER KI BHI PATA KIYA. CUSTOMER CARE KE EXECUTIVE NE BATAYA KI 5500 (FIVE THOUSAND FIVE HUNDRED) KA RECHARGE KARNE PER JHARKHAND CIRCLE ME ABHI 7700(SEVEN THOUSAND SEVEN HUNDRED) KA BALANCE MILEGA. MAINE 27-SEP-2009 KO APNE NUMBER BSNL [protected] PER 5500 (FIVE THOUSAND FIVE HUNDRED) KA EASY RECHARGE KIYA. USKA BALANCE 7700(SEVEN THOUSAND SEVEN HUNDRED) KE JAGAH PER MERE MOBILE ME MATRA BALANCE 6686 (SIX THOUSAND SIX HUNDRED EIGHTY SIX) HI ADD HUA. ISKE LIYE MAINE CUSTOMER CARE KO LAGBHAG DAS BAR SE JYADA COMPLAIN KIYA LEKIN ABHI TAK MERE MOBILE ME EXTRA ALANCE ADD NAHI HUA. MERE COMPLAIN KA ABHI TAK KOI SOLUTION NAHI HUA HAI.
COMPLAIN NUMBER IS : 3769983 , DATE : 27-SEP-2009, THROUGH : CUSTOME CARE EXECUTIVE NUMBER ON [protected]
I WENT TO YOUR BSNL DEALER VINAYAK COMMUNICATIONS, MAHOLI ROAD, MATHURA & MADE A FLEXI RECHARGE OF RS 550 ON[protected] AT 6.31 PM IN PREPAID MOBILE [protected].BUT BY DEALER MISTAKE IT SENT TO OTHER MOBILE NO [protected] .WHEN I SAID TO DEALER FOR IT, HE REFUSED MY REQUEST & CHARGED RS 550 FROM ME . KINDLY LOOK INTO THE MATTER AS EARLY AS POSSIBLE. THE MOBILE NO FROM WHICH THE DEALER RECHARGED IS [protected] AND THE NAME OF DEALER IS VIKRAM WHOSE MOBILE NO IS [protected]. HIS SHOP IS NEAR WITH NEAR NEW BUS STAND, MATHURA(U.P.)
hi i want to make the account in bsnl
i laready rechard free gprs browsing but my balence is dedecting
sfsdf
hi this is alok kumar from ranchi jharkhand & m subscriber having no.[protected].i m fed up with the customer care representatives of jharkhand .i have complained more than 105 times about my caaler tune to them they even dont. give complaint no.they always say that due to technical problem we cant. provide u the com. no.i had subcribed the caller tune of mahalakshmi poojan vidhi.the amount have bieng charged but it is not working .they don. even provide the e mail i d to complaint.i m really fed up of it. this shows that the private company are better than bsnl because it is a sarkari company. here is no one to hear u so this is my suggestion to everybody to not to use services of such sarkari company.(pehle bharose me lete hain phir daga dete hain)this sentence is fit for this company.i had complained on 12th of jan.through google to bsnl and its no.[protected] but there is no to response it
Dear Sir,
On my Mobile number [protected], We are reciving calls and SMS, We can send SMS also, but Out going calls are closed from last one months, I discussed many times at Customer care Toll free number but did not got any fruitful solution. So you are requested to look into the matter and give some remedially solution.
Thanks and regards
J.P.Singh
(M) [protected]

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