[Resolved] BSNL Prepaid Mobile CellOne — non credit of easy recharge | |||
I have done easy recharge of rs. 100.00 from EasyMobileRecharge.com on line on[protected]:43:53 - order no.4196641. My mobile no. is [protected]. It was for recharge for validity & talk time. Mail from your franchise is reproduced below. "Dear Customer, Your recharge request has been correctly processed. Please find details for your order below: Order # OrderTime Mobile Operator amount Order Status [protected]:43:53 [protected] BSNL, Maharashtra & Goa 110 Recharged Kindly check with the operator customer care. Please mention the reference number to check the talktime/ special benefits received by you for this recharge. If reference number is not available to you, kindly state your mobile number, date and amount. Sometimes operators do not provide the talktime as main balance, but the balance is added as dedicated balance. Kindly confirm with your operator customer care about your recharge benefits. If you still face any issue, you can contact us. Thanks [protected][protected] Kiran Raizada Support Executive EasyMobileRecharge.com " I have not got the credit of rs. 100.00. Kindly arrange to credit my a/c Regards, R.V.Subramanioan [protected] [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Your recharge was not successful and your amount was refunded on the same day. Normally in such cases money is reflected to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.com.
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com