BSNL Prepaid Mobile Service — SUBSCRIPTION WITHOUT CONSENT

Address:Tamil Nadu

Dear Sir,
I am having a BSNL prepaid mobile service No. [protected]. On 14.05.2012 at 6:38 PM I have received a message from +[protected] that ''Thanks for subscribing 5 Ka Tadka for Rs.3 valid till 17.05.2012. The subscription will be renewed on 17.05.2012.To unsubscribe send UNSUBTAD to 55678 for which charges Rs.2/-.I have sent a message to unsubscribe the service even though the subscription was made without my consent.The above message was charged Rs.3/-
Again I have received a same message today from +[protected] that ''Thanks for subscribing 5 Ka Tadka at 23.05.2012 07:11 PM for Rs.3 valid till 26.05.2012..To unsubscribe send UNSUBTAD to 55678.
I don't know how this type of services were activated without the concent of the concerned. Eventhough I never subscribed for this service and inspite of my message for unsubscription again the sameservice was activated from the same number without my concent.Being a Tamilian I even don'y know the meaning of 5 Ka Tadka.
The services should be deactivated immediately and the amount debited from my account i.e. Rs.3+3+3+3=12 should be recredited to my account.
Thanks & Regards,
J.jayakumar
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information