[Resolved]  BSNL Prepaid Mobile Service — unable to unsubscribe news alerts

Address:Chennai, Tamil Nadu

Sir,
My mobile no is [protected].B.S.N.L PRE PAID. I am getting news alerts. every month amount has been deducted .But now I want to unsubscribe the news alerts. I have received sms stating your subscription will be renewed on 15-05-12.to unsubscribe call 12555363. When I dialed this No i could hear a voice describing the bsnl mobile services. How could I unsubscribe the news alerts and save the money. when i contacted the customer service center, they say i must give written complaint in person to A.E. of b.s.n.l.Please help me what i should do to unsubscribe the news alerts.of BT-ONMOBL
S.SANTHA.
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Sep 13, 2017
Complaint marked as Resolved 
BSNL has stopped sending news alerts on my request.Thank you.I could send my request to bsnl and the news alerts have been unsubscribed.
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