[Resolved]  BSNL Prepaid SIM — unwanted service activation

Address:Meerut, Uttar Pradesh

SIR,
BACK UP SERVICE GET ACTIVATED WITHOUT PERMISSION ON MY MOB NO [protected],[protected].I HAVE NOT REQUESTED FOR THIS SERVICE AND I HAVE REGISTERD MY COMPLAINED WHOSE NO IS A-17UP1538367.MY SERVICE HAS NOT BEEN DEACTVATED YET AND CHARGES GET DEDUCTED FROM MY ACCOUNT REGULARLEY.THERE HAVE NO RESPONSE FROM CUSTOMER CARE DEPARTMENT AFTER COMPLAINED.I WANT THIS SERVICE DEACTIVATE AND DEDUCTED BALANCE GET[50RS PER EACH NO]TRNSFER TO MY ACCOUNT BACK.
THANKS
VIVEK
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

BSNL — Unwanted Backup Service

Unwanted Phone Backup

I have never wanted or opted for BSNL back up service. It seems that by means of any undesirable call BSNL has activated the service without my knowledge.

I am being charged Rs 30.00 every month. Deactivation mode is not suggested anywhere on the BSNL site. It proves the BSNL has chated me by unwanted activation.

I want to registed my complaint on Consumer Forum.

RD Saxena BHOPAL MP [protected]
ghuj
sim number

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