BSNL Prepaid SIM — Balance deduction

BSNL Prepaid SIM — Balance deduction

R Rajesh Pd. from Anand, Gujarat

Sir, I was out of station from 02.06.2008 to 20.06.2008 to Eastern UP. Before going there balance of my mobile no. [protected] was approx. + Rs. 4000/- During this period I called rarely 2 to 4 calls and receive max.10 calls. After returned from there on 20.06.2008 when i checked my balance it was approx. Rs. 2500/-. I shocked due to this and immediately cotacted to customer care, but they told me that you deduction of balance is right. But they are not giving me details. They have filed complaint in this regard also. I was in touch wid them for 7 to 10 days. But finally the officer shown their inability to resolve my problem. Sir, I therefore request you to kindly look into the matter and check my calles during 02.06.2008 to 20.06.2008 and do the needful please. Looking for favourable action please. Was this information helpful? No (0) Yes (0)

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Comments

shashi kal jain

from Pune, Maharashtra

dear sir / madam
my account may say 55 rs cut gaya tha abhi tak nahi melay hi

balbir singh

from Chandigarh, Chandigarh

my complaint is that my mobile net is duly unlock.sir i request u please solve my problem immediately.i shall be very thankful to u.

vellingiri.k

from Pune, Maharashtra

My name is vellingiri.k . my bsnl no.[protected] ( anand saral scheme). i am not sending any sms to-day28.05.10, but my balance amount is cut by Rs.3 and it was 164.82 instead of 167.82
Pl.pay back my amountafter verification.
Thanks.

Gordhan Ram

from Jodhpur, Rajasthan

Sir,

My Mobile 03.12.2010 to 05.12.2010 balance of my mobile no. [protected] was 192/- Something. I called rarely 2 to 4 calls and receive max.4 calls. But Dated 06.12.2010 i checked my balance it was approx. Rs. 35/-.Only I shocked due to this and immediately cotacted to customer care, but they told me that you deduction of balance is right. But they are not giving me details. They have filed complaint in this regard also. I was in touch wid them for 7 to 10 days. But finally the officer shown their inability to resolve my problem.

Sir, I therefore request you to kindly look into the matter and check my calles during 03.12.2010 to 05.12.2010 and do the needful please pay back my amountafter verification.
Thanks.