[Resolved]  BSNL — Prepaid SIM misuse

Address:

Karnataka

My per-paid BSNL SIM [protected] was charged RS 500 in March 2013 and without making calls we found the amount has become 0 (zero). We went to Bsnl office Jayanagar , Bangalore and made a verbal complaint. They checked the system and told us that we had not charged the phone since January 2013. Subsequently, we charged for RS 111/- on 18/04/2013 from BSNL Jayanagar office , now on 24/04/2013 we found that RS 30/- has depleted without any use.

BSNL says there is no misuse, we are confused how the per-paid amount gets depleted without use. I strongly suspect misuse by BSNL staff internally. Please help.