[Resolved]  BSNL Recharge — recharge coupan

Address:

Bhagalpur, Bihar

Dear sir
I am using a bsnl no. [protected] since last 2 month in Bihar. I have
seen the prepaid terrif in bsnl site whose link is like this :
http://www.bsnl.co.in/service/tariff_excel_pre.htm. In which bsnl to
bsnl(local/std) free recharge is in Rs 500. I have made Rs 500
recharge today(22/11/10) and I have got the message following:
You have received prepaid credit of Rs.500 from no.279186 on
22/11/2010 at 12:05:20 PM and your account valid till 05/04/2011 Ref
No.[protected]. But BSNLto BSNL free service is not started and no
amount is added in previous balance.
I made a call to customer care (west Bengal) and talked to Mr Vijay
Sharma(technical advisor). But he has refused to assist me in this
matter and told me that since this scheme is in the other state so
recharge will be done but you will not get any facility. So my Rs 500
is fully wasted.
My problem is if any scheme is not in a particular state then that
scheme recharge should not be successful in that state’s no.
I am kindly requesting you either my bsnl to bsnl free service should
be started for on month or at least Rs 500 balance should be credited
in my bsnl mobile account.
I have again complained to 1503 (Arghya Sur, supervisor .customer support). But he has not register my complaint.

Thanking you
Vikram Pratap Singh
Sr Engr
NTPC Ltd
Kahalgaon, Bhagalpur Bihar
[protected]
[protected]