[Resolved]  BSNL — Refund of prepaid billing amount for the disconnection period

Address:

Erode, Tamil Nadu

I am a prepaid consumer of BSNL phone No. [protected] with Broad Band under Plan Compo 500C for 3 years. During the road expansion work carried our by the Highways Department from March 2013 BSNL cable line has been cut away and my phone has been disconnected from 08th March 2013 09 38 AM to 29th May 2013 05 12 PM I have submitted a complaint to the Senior Enginer External, BSNL, Sathyamangalam on 01 06 2013 by post requesting to take up the matter with the appropriate authorities to extend the prepaid period proportionately or credit the proportionate bill amount charged during the disconnection period to my account.Till today there is no action on this matter. I request the needful at the earliest.

A N KRISHNAMOORTHI
22th June 2013 6.50 AM