BSNL students suvidha — Customer exploitation

Niju Jose

from Kayankulam, Kerala

Address:

Ernakulam, Kerala

I am a BSNL customer having an prepaid mobile plan called students suvidha introduced by kerala BSNL exclusive for students. In it they had offered free 2000sms/month ,49p for /min call etc .
But due to new TRAI Rule kerala bsnl had stopped all plans including students suvidha and bought new plan s which cost high for customer s . They cancelled all the freebys offered .
The new plans require monthly cost to be alive . They eliminated the validity for top up s and other recharges too forcing the cstomers to spend high amount monthly to use the connection .
Kindly revirse this and let the customers have the plan they had opted .
Please give customers freedom and protect them from this malpractice s .

Hoping an positive Action from you .

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Comments

asr reddy

from Mumbai, Maharashtra

BSNL — EXPLOITATION

since from the beginning i am using the BSNL prepaid mobile service, one year back i changed genaral plane to sumo power pack, now the said BSNL telling that it is only one year plane before to this it said that after one year it will convert into general plane. now a days so many providers providing life time FREE incoming for their customers BUT THE BSNL ASKING RS330/- FOR ONE YEAR VALIDITY. if not paid they are suspend the connection really it very horrible. one exploited customer.

Priyanka3599

from Alappuzha, Kerala

I too agree the same..plz take necessary action as soon as possible..

Jose Mathew

from Kottayam, Kerala

Do they have the right to change plan as they wish???
This is really cheating...