BSNL Telecommunication — some value added get activated every time and money get deducted.

Address:

Ranchi, Jharkhand

Hi My mother is using a BSNL number [protected] from last 6 years, she have less idea of mobile useag.From last few months more than Rs 500 had been deducted from her account. Every time she will recharge for RS 500,then some or other value added service will get activated in her number and charges will be deducted every week, value added services like Mobile TV, Mobiles Radio , jobs alert etc etc.. She never activate these services as she is quite old to show interest in these services, every time it’s get activated of its own, please look into this matter and resolve it and stop charging money by activating unnecessary services from Old people who don’t have much idea of mobile services, please try to refund money which got deducted from her balance from last 1 years for these mobile TV, Mobile Radio, Mobile Songs services as she never used these services and every week charges had been deducted. You can check how much money had been deducted from BSNL number [protected]. Please refund all those money deducted by unnecessary activation of value added services.Please activate DND for this number so that no such services get activated by its own.