[Resolved]  BSNL telephone and broadband — Been charging even after disconnection letter

Address:Chennai, Tamil Nadu

I have given a letter for disconnection, and I started a different server Airtel since May of 2013. But I been getting my bill regularly every month as of May, June, July. I paid May and June even though I did not have BSNL server. In July 2013, I got overwhelmed and frustrated and called several offices to get any explanation, no luck. This a day time theft and ripping off the customers, and finally in one office I was told that it only getting disconnected as of this month July 2013 and you will be receiving two more bills. I don't understand what kind of business is this. If the government affiliated organisation getting away with this kind of crime steeling people's money. I can't get over with the rip off system. Is any one thereto put a stop to this kind of crimes.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

bsnl telephone and broadband — transference

your website has information on everything but what customers can do to make their lives easy!! I did not see any information on how to go about transfering my current services if I move. Is there a form to fill, do I have to go personally, how long does that take?????

bsnl telephone and broadband — Telephone not working for the passed 20 days

Dear sir,

This is regarding the BSNL telephone connection problem for the passed 20 days.
no reponse from the people incharge, as they tell us there is problem with the cable. They are not answering properly.
my telephone number is[protected].The internet connection is not working before that.

please do the needfull

Balaji.K

BSNL — Telephone/Broadband

Past 1 month from May 1 Telephone connection has Noisy sometimes dead & unable to connect the broadband properly . i have register a several complaints about 25 complaints , they will close the complaints without fixing the problem. they gave a funny answer like below

1. Problem in Telephone system
2. problem in computer
3. Problem in Anti virus
4. Problem in splitter
5. cable fault

Lastly they Gave a improper answer " no cable Stock at the moment you have to wait 2 days ". almost 10days Gone, again same answer.

i have called a JTO name "sundar"([protected]) several times , he will not attend the call when he sees my Phone number .. sometimes he reply with funny answer i have recorded all the phones calls through my phone

JTO told me to connect the broadband without tconnecting the telephone & splitter directly, i don't get it then what is the purpose of the splitter ?

Lastly i have got the AE number[protected] From the Bsnl exchange who is incharge for the network. i contacted AE on may 6th, 16 & may 21th. No proper answer .i have wasted my time with the worst broadband connection

But they don't forget to send the monthly Bill without fixing the problem

If they Don't know how to fix the problem better Close my internet connection without issuing the broadband bill for the current month . I thought to launch a compliant against the Bsnl.
My docket number :- [protected]
my phone number :- 2510141

BSNL — Disconnection of Telephone and Broadband

I have telehphone and broad-band connection. My telephone number is[protected]. Around 10 days back, I have given request to disconnect my telephone and broad-band. I have submitted the form after taking NO dues. I also submitted the telephone equipment. Disconnection is yet to happen.

I request you to kindly disconnect my telephone and broad-band.

Regards,
Nripendra Kishore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information