[Resolved]  BSNL Telephone out of order for more than 30 days — Nobody from bsnl brookefields exchange bothered about repairing the phone

Sir,
My telephone is out of order for the last 30 days. I have complained many times to the automatic complaint system, manual system and written the number in the complaint box. Till today (09-May-2009) no body from bsnl brookefield exchange bothered to look at the problem. I spoke to the JTO, who is supposed to be the senior most officer in the exchange, but without any help.
He is saying that he is helpless in ordering the petty workers to go and repair the problem. The workers are shady contractors who may appear one day and missing for weeks. It is a shame we have these types of offices and officers while our Prime Minister is boasting of becoming Super Power before 2010.
Pathetic...this country is not going to improve even after 1000 years as long as we have these types of impotent workers.
Babu