[Resolved]  BSNL — Call routing through VOIP

Address:Tiruvarur, Tamil Nadu

I'm in Saudi Arabia.
me and my collegues experience this problem for quiet a long time. All incoming calls from BSNL Numbers displays as local numbers or with some other country code.
Even sms doesn't come directly. it comes through another number and displays the number also at the begining of the message. Actually its a VOIP Call. which will cost only 1/10 of the original call rate.

In Initial stages only some of the calls are routed in this way. but now all calls are routed in this way only.
the other problem is, when my family calls from their mobile, they are able to hear the ringtone. but the call has never been received by me. This is leading my family to a lot of confusion and frustration.

Its a shame that BSNL does this.

if BSNL is giving subcontracting for the routing, its still their responsibility to monitor the calls.

you can contact me at [protected]

Regards,
Sudhahar R
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Aug 13, 2020
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