[Resolved] BSNL — unwanted subscription | |||
Dear sir/mam,I am using bsnl mobile service i got a message from +[protected] that "Rs.10 CHARGED THANK U FOR USING SJOKE SERVICE.YOUR SERVICE HAVE BEEN RENEWED" I never subscribed to this service last month i got d msg from same num that i subscribed to FLIRT SERVICE & Rs.10 got deduced from my balance how can i UNSUBSCRIBE to these services please help me my mobile no is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear sir or medem
My name is nisha. I am going to submit a complaint a Contact No. is disturbing me continuously i am very disturb because this person please vertfiy this no.Otherwise i will take the strict action.I already submit the complaint in the bsnl cutomer care center but but not any action apply on my complaint.This is contact no of that person [protected].
Thank You
[protected]@gmail.com
My name is nisha. I am going to submit a complaint a Contact No. is disturbing me continuously i am very disturb because this person please vertfiy this no.Otherwise i will take the strict action.I already submit the complaint in the bsnl cutomer care center but but not any action apply on my complaint.This is contact no of that person [protected].
Thank You
[protected]@gmail.com
Dear Sir,
Some time last month I had received a notification SMS on my mobile saying "ALL CHANNELLS" was activated on my number and that i was charged 40 rupees for this. i have immediately lodged a complaint through your portal and after two weeks got a notification that the issue was resolved.Two days back I got an sms saying "your renewal request for all channels/month was not activated due to low balance." i have never subscribed for any such service in the first place and now i am unable to deactivate it. I spoke to the customer service on 1503 and they suggested that i send an sms with MYUNSUB to 55447. i sent This sms and was charged 3 rupees for each sms and only got a reply "you have entered an invalid keyword." I want to know why i am being charged for a service that i never subscribed for and why i was willfully given wrong information from customer service. the BSNL online customer portal is so faulty that it is beyond hopless and cant file a single complaint on it. This is robbery of my money and I WANT IT TO B E STOPPED.
Some time last month I had received a notification SMS on my mobile saying "ALL CHANNELLS" was activated on my number and that i was charged 40 rupees for this. i have immediately lodged a complaint through your portal and after two weeks got a notification that the issue was resolved.Two days back I got an sms saying "your renewal request for all channels/month was not activated due to low balance." i have never subscribed for any such service in the first place and now i am unable to deactivate it. I spoke to the customer service on 1503 and they suggested that i send an sms with MYUNSUB to 55447. i sent This sms and was charged 3 rupees for each sms and only got a reply "you have entered an invalid keyword." I want to know why i am being charged for a service that i never subscribed for and why i was willfully given wrong information from customer service. the BSNL online customer portal is so faulty that it is beyond hopless and cant file a single complaint on it. This is robbery of my money and I WANT IT TO B E STOPPED.
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Be kind enough to get my unwanted Bollywood Diva subscription deactivated from my post paid bsnl mobile connection bearing A/c No.11034077 mobile no.[protected]. It is shear wastage of money, more over it gets renewed itself. Complaints have been got lodged with the customer care center but it is not being paid any heed. Necessary action may kindly be taken to get rid of this unwanted subscription.
Thanks.
Deepak Verma