BSNL UP EAST — received unwanted services and amount deducted

Address:Uttar Pradesh

Dear Sir/Madam,
i am consumer of BSNL Landline and mobile GSM service. i get one BSNL GSM connection against my landline phone on following mobile no [protected] under the scheme of BSNL.
on that i receive following massage from following:

1.) from[protected] on 28 November 2011 at 22:54

"Rs.15 charged.Thanks for using our Love sms Service.Your service has been renewed for next 15 days."

for which i never send request for subscription to any provider.

2.) from[protected] on 30 November 2011 at 22:13

"VIDEO ALERTS: Thank you for Subscribing Star Xtreme Rs.10/Seven Days."

for which i never send request for subscription to any provider.

so please i making complain to BSNL higher authority to stop these services through this portal.
And requesting you to make rule for that no one have a power to stop the such type of activity of deducting money for unwanted service without making any request to any portal or without any reply to any Ad massage.

A.D.Gupta
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

BSNL Provider — Deduction of amount

19 Rs Deducted from my bsnl mobile account balance

Date of Recharge : 9/5/2011

Date of deduction :9/5/2011

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information